Privacy Policy

Safe Haven Transport Services

Effective Date: February 25, 2026

1. About This Privacy Policy

Safe Haven Transport Services LLC (“Safe Haven,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy describes how information is collected, used, stored, and protected when you visit our website or engage with our services.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

Our website
Direct communications (email, phone, messaging platforms)
Service inquiries and bookings
Personal information collected through voluntary email correspondence.

This policy does not apply to third-party websites or services linked from our site.

3. Categories of Personal Information We Collect

We may collect the following categories of personal information from parents, guardians, or authorized representatives:

Identifying information (name, email address, phone number)
Child or dependent information provided by a parent/guardian (such as age, birthdate, name, or service-related details).
Emergency medical and contact information
Scheduling, travel, and service coordination details
Payment-related information (processed by third-party payment processors)
Website usage data (IP address, browser type, general location)

Usage Data: We use Google Analytics to collect information about your usage of our websites, such as your IP address, browser type, pages visited, and time spent on the site. This information helps us refine our website and marketing strategies.

We do not intentionally collect sensitive personal data beyond what is reasonably necessary to provide services.

4. Legal Basis and Purpose for Data Collection

We collect and process personal information on the following legal bases:

Consent: Information voluntarily provided by parents or guardians
Contractual necessity: To perform requested services
Legitimate business interests: Scheduling, communication, safety, and service improvement
Legal compliance: Recordkeeping and regulatory obligations
Improving our websites and user experience.
Analyzing website usage to refine our marketing strategies.

Personal information is collected solely for the following purposes:

Responding to inquiries and service requests
Scheduling and delivering transportation or chaperone services
Communicating service updates and confirmations
Processing payments and invoices
Maintaining internal records
Complying with legal or regulatory requirements

We do not sell or rent personal information.

5. Information Regarding Minors

Safe Haven does not knowingly collect personal information directly from minors through its website. Any information relating to a child or minor is provided voluntarily by a parent or legal guardian for the limited purpose of coordinating services and ensuring safety. This Privacy Policy applies only to information submitted by adults with legal authority.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill service obligations
Maintain accurate records
Comply with legal, tax, or regulatory requirements

Information is securely deleted or anonymized when no longer required.

7. Third-Party Access

To simplify our registration process, we provide you with the opportunity to access or interact with third-party services, such as Acuity Scheduling and Stripe Payment. We do not control the privacy practices of these third-party services and encourage you to read the privacy policies of all third-party service providers.

We may share limited information with trusted third parties solely as necessary to operate our business, including:

Payment processors
Scheduling or invoicing platforms, including Acuity and Stripe.
- Scheduling and intake information entered into the web forms is stored on Acuity’s servers.
- Payment information is stored on Stripe servers.
Website hosting and email service providers
Legal, accounting, or compliance professionals when required

Third parties are obligated to protect the confidentiality of information and may not use it for unrelated purposes.

8. Cross-Border Data Transfers

Some service providers we use may store or process data outside of California or the United States. When cross-border data transfers occur, we take reasonable steps to ensure appropriate safeguards are in place consistent with industry standards.

9. Data Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. While no system can guarantee absolute security, we continuously seek to protect information using industry-accepted practices.

10. Your Rights and How to Exercise Them

You may request to:

Access personal information we hold about you
Correct or update inaccurate information
Request deletion of certain information, subject to legal requirements

Requests may be submitted by contacting us at info@SafeHavenTS.com. We will respond within a reasonable timeframe. California residents may have additional rights under applicable privacy laws, including the right to request access to or deletion of certain personal information

11. Cookies and Website Analytics

Our website may use basic cookies or analytics tools to improve functionality and understand site usage. These tools may collect technical information such as IP address, device type, and browsing behavior. You may disable cookies through your browser settings.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

13. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

Safe Haven Transport Services LLC

info@SafeHavenTS.com

Page updated

Report abuse